General terms and conditions
Last updated: 08.12.2025
1. INTRODUCTION
This website is operated by MALINAO LIMITED (“we”, “us”, “our”). By accessing our website or purchasing from our store, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not use the website or access the Service.
We may update or modify these Terms at any time by posting changes on this page. Your continued use of the website constitutes acceptance of such changes.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.
2. COMPANY INFORMATION
Company Name: MALINAO LIMITED
Registered Address: 50 Stanley Street, Suite C, Level 7, World Trust Tower, Central, Hong Kong
Company Registration Number: 76241436
3. ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our Services for any illegal or unauthorized purpose.
4. ONLINE STORE TERMS
You must not transmit any malware, viruses, or any destructive code.
Any breach of these Terms may result in immediate termination of your access to the Service.
5. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
Non-credit-card data may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You may not reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.
6. PRODUCTS & AVAILABILITY
We make every effort to display product information accurately; however, colors, packaging, or details may vary depending on your device or supplier.
We reserve the right to:
• limit sales to any person, region, or jurisdiction;
• limit quantities;
• discontinue any product at any time;
• adjust pricing without prior notice.
All offers on this site are void where prohibited.
7. ORDERS & BILLING ACCURACY
We may refuse or cancel orders at our discretion, including:
• orders made under the same customer account,
• orders using the same billing or shipping details,
• orders suspected of resale, fraud, or misuse.
An order is not accepted until we have processed and shipped it.
You agree to provide complete, accurate, and current purchase information, including your:
• full name
• email address
• billing address
• payment information
You must promptly update your information when necessary.
8. SHIPPING & DELIVERY
Shipping methods, available regions, and estimated delivery times are outlined in our Shipping Policy.
By placing an order, you acknowledge that:
• shipping times are estimates only;
• delays may occur due to customs, carriers, or external factors;
• risk of loss transfers to you once the package is handed to the carrier;
• you are responsible for any customs duties, import taxes, or clearance fees charged by your country.
9. RETURNS & REFUNDS
Returns and refunds are governed exclusively by our Returns Policy, available on our website.
Only returns that meet the requirements of that policy will be accepted.
10. THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or external websites. We do not monitor or control third-party content, and we are not responsible or liable for any damages arising from their use.
11. USER COMMENTS & SUBMISSIONS
If you send us submissions such as ideas, suggestions, proposals, or other creative materials (“comments”), you grant us unlimited rights to use, edit, copy, publish, or distribute them in any medium without compensation.
Your comments must not:
• violate any third-party intellectual property rights;
• contain unlawful, harmful, abusive, or misleading material;
• include malware or harmful code.
You are solely responsible for the legality and accuracy of your submissions.
12. PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
13. ERRORS, INACCURACIES & OMISSIONS
Information on the website may occasionally contain typographical errors, inaccuracies, or omissions.
We may correct or update such information at any time without prior notice, including after an order has been submitted.
We are not obligated to update information unless required by law.
14. PROHIBITED USES
You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to violate any laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse, harm, or discriminate;
(e) to submit false or misleading information;
(f) to upload malware or harmful code;
(g) to scrape, spam, phish, or crawl;
(h) to interfere with the security features of the Service.
We may restrict or terminate your access for violating these terms.
15. DISCLAIMER OF WARRANTIES
We do not guarantee that:
• the Service will be uninterrupted, timely, secure, or error-free;
• results obtained from the Service will be accurate or reliable.
All products and services are provided “as is” and “as available” unless expressly stated otherwise.
16. LIMITATION OF LIABILITY
To the fullest extent permitted under Hong Kong law, Malinao Limited and its affiliates shall not be liable for:
• indirect, incidental, punitive, or consequential damages;
• loss of profits, revenue, savings, data, or replacement costs.
Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
Where liability limitations are not permitted, our liability is limited to the maximum extent allowed by law.
17. INDEMNIFICATION
You agree to indemnify and hold harmless Malinao Limited, its directors, employees, affiliates, and suppliers from any claims arising from:
• your breach of these Terms, or
• your violation of any law or third-party rights.
18. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
19. TERMINATION
These Terms remain effective unless terminated by either you or us.
We may suspend or terminate your access without notice if you breach these Terms.
20. ENTIRE AGREEMENT
These Terms, together with our published policies, constitute the entire agreement between you and us.
21. GOVERNING LAW & JURISDICTION
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).
You agree to submit to the exclusive jurisdiction of the courts of Hong Kong for all disputes arising out of or relating to these Terms or your use of the Service.
22. CONTACT INFORMATION
For questions regarding these Terms, please contact:
MALINAO LIMITED
Address: 50 Stanley Street, Suite C, Level 7, World Trust Tower, Central, Hong Kong